Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All orders must be placed by BRICK AND MORTAR STORES ONLY.  Customers must also provide a valid Tax ID# when placing order.

    All notices from Playroom Entertainment to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Playroom Entertainment shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    14431 Ventura Blvd Suite #888
    Sherman Oaks, CA 91423

    Delivery shall be deemed to have been made by You to Playroom Entertainment five (5) days after the date sent.

    All Purchase Orders (hereafter known as "PO's") are subject to acceptance by Playroom Entertainment (hereafter "Playroom").

    Minimum Order:  Minimum Order is $120.00 (Net) Wholesale.  Orders below the minimum will be subject to a $10.00 handling fee.

    Shipping: Shipments are FOB Racine, WI unless otherwise indicated. Playroom ships via FedEx unless otherwise requested in writing on PO. Please inquire about FOB HK/China pricing. 

    Terms: Opening order requires prepayment (Visa/MasterCard/Amex, prepaid check); Net 30 therafter on written approval from Playroom Checks returned unpaid are subject to a $25 service fee.

    Late Payments: Net terms will be lost for past due amounts. Playroom reserves the right to remove any or all discounts, allowances and/or specials, which will be forfeited if the invoice is not paid within the specific time period indicated on the account terms/purchase order.  Reorders will not be shipped until account is current. Late payments are subject to an additional charge of 1.5% per month, 18% per annum. 

    Prices:  Billed prices are those in effect at time of signed PO. All prices are subject to change without notice. Pricing inclusive of a 2% defective allowance (in lieu of credits or returns).

     New Accounts:  Opening orders will be shipped immediately after prepayment (credit card or prepaid check) is received. Playroom credit applications must be completed and signed. Please allow 2-3 weeks for credit approval.

    Backorders/Pre-Orders: If a product is out-of-stock or not yet available, Playroom will put it on backorder and it will be shipped as soon as available, at the same terms as indicated on the PO, unless cancelled by buyer in writing.

    Cancellations/Playroom's Right of Rejection: Cancellations must be received by Playroom, in writing, at least ten (10) days prior to ship date or are subject to a 20% restocking fee and require all applicable shipment charges to be paid. Playroom reserves the right to reject this PO, or any part thereof, prior to shipping. Any cancellation in connection with this PO which results in the total order amount falling below any discount, will result in the forfeiture of saiddiscount or will require the purchase of an equal or greater amount to cover the difference.

    Claims: All merchandise is shipped non-returnable; unauthorized returns will be refused. Upon inspection of the merchandise received please notify Playroom, in writing, within ten (10) business days of any mis-shipments or damaged  items in order for merchandise to be eligible for return or replacement. Request for return authorization must be made, in writing, within ten (10) days of receipt of merchandise.  For any damage to merchandise caused by carrier, please notify Playroom, in writing, within ten (10) business days and hold shipment in the original shipping cartons for possible inspection by the carrier. Playroom will file a claim for the goods, damaged in transit, directly with the carrier. All shipments sent via a 3rd party account must file claim directly with the carrier. Once claims have been finalized, a credit will is issued.

    Arbitration: If any dispute arises between the parties, this PO shall be considered executed in the city of Los Angeles, California. Both parties hereby irrevocably agree to settle such disputes by using the L.A. County branch of JAMS.

    Governing Law: The validity, interpretation, construction and performance of this PO shall be governed by the laws of the State of California, without regard to conflicts of laws, except to the extent where United States laws apply.

    Attorney’s Fees, Costs and Expenses: In the event of any suit, litigation or proceeding, including arbitration between the parties hereto, respecting or arising from or related to the enforcement or breach of the terms of this PO, the prevailing party in such action, any appeals therefrom, or enforcement or collection of any judgment therefrom, shall be entitled to recover reasonable attorney’s fees and costs, regardless of whether such litigation or arbitration proceeds to final judgment, in addition to any other permitted relief.